If it is different, this may cause abnormal charging.Ĩ.If the problem persists, back up your data and take your phone with its receipt to customer service center for repair.ġ. It is not recommended to use your phone while it is charging, especially for games, videos, surfing online, or other applications which use too much power.Ħ.If your battery is empty, use the original charger to charge your phone for 5 minutes, and then check to see if it charges normally.ħ.If you are using a mobile power supply, check whether the output current is the same as the original charger. Our phones have a heat protection mechanism where they stop charging when the temperature is too high. If they are damaged, replace them.ĥ.Check that your phone isn't too hot. Unplug the cable and plug it in again.Ĥ.Check whether your data cable, charger, charging port, and power socket are damaged. Check that there is a good connection for your data cable, charger, charging port, and power socket.

If the LED light but the power is not increased, maybe the phone issue.ģ. If the charging lamp does not light, it maybe due to the charger issue or the connection with the charger. Make sure you are using the original charger or data cable to charge your phone.Ģ. Phone firmware is faulty, please bring the phone to a service center to fix the software, or download the corresponding firmware from official website and update the phone with it.ġ. The surrounding environment interferences, weak signal, or signal blind spots, try other place with better signal.ħ. is lost, On dial screen, enter '#06#' to view the phone serial number (IMEI number), If the serial number is lost, bring the phone to a local service center.Ħ. SIM card loose, clean and reassemble the SIM card or try another SIM card with sufficient balance.ĥ.

The PIN code of SIM card is locked, please use the PUK code of SIM card to unlock the PIN code (the PUK code can be obtained by providing the carrier with the SIM card service code).Ĥ. Call barring is set for the phone, please cancel the call barring for the phone.ģ. The phone is in Airplane mode, please turn off Airplane mode.Ģ. Please check the possible reason and troubleshooting steps below to solve your issue:ġ.

Google play music manager stuck